• a host/hostess or salesperson will greet and welcome you (yes, they are friendly!)
• you will be introduced to a salesperson if one hasn't greeted you
• the salesperson will ask qualifying questions about what you are looking for
• you and the salesperson will select a vehicle(s) suitable to your needs (if you haven't already decided on the vehicle of choice)
• now the fun part, you get to take a test drive in the vehicle(s) chosen
• once you have decided on the vehicle of choice, the negotiation begins
• profit margins on new cars particularly are usually not as much as expected so be prepared for that
• all parties agree to the specific vehicle and price
• a final step, you will be introduced to the business manager, sometimes also referred to as the finance and insurance manager to set-up payment arrangements and to discuss value added options such as extended warranties

Next Week...The Do's and Don'ts of value added products such as Extended Warranties

This blog is created for you, the Know what to expect...Be in the Driver's Seat!